Effective Date: January 10, 2026
At Forfoor™, your satisfaction is our priority. If you are not completely satisfied with your purchase of the Forfoor™ Magick 180, we are here to help. Our policy lasts 30 days from the date of delivery.
1. 30-Day Risk-Free Trial
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it, in the original packaging, and include all accessories (remote, power cable, manual).
2. Return Process
To initiate a return, please follow these steps:
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Contact our support team at Forfoor2026@outlook.com with your Order ID and the reason for return.
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Our team will provide you with the Return Shipping Address and a Return Authorization (RA) number.
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Pack the item securely and include the RA number inside the package.
3. Return Shipping Costs
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Defective or Damaged Products: If the product is defective or damaged upon arrival, Forfoor™ will cover all return shipping costs. We will provide a pre-paid shipping label.
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Customer Remorse (Change of Mind): If you are returning the product for personal reasons (e.g., “no longer needed”), the customer will be responsible for paying the return shipping costs.
4. Refunds
Once we receive and inspect your returned item, we will send you an email notification.
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If approved, your refund will be processed immediately.
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A credit will automatically be applied to your original method of payment within 3-5 business days.
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Please note that bank processing times may vary.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange your unit for the same model, please email us at Forfoor2026@outlook.com.
6. Order Cancellation
You may cancel your order within 12 hours of purchase before the item has been processed for shipping. Once the item has been shipped, the standard return policy applies.
7. Damaged Items
If you receive a damaged product, please take photos of the packaging and the item and contact us within 48 hours of delivery. We will prioritize a replacement for you at no extra cost.
8. Contact Us
For any questions regarding returns and refunds, please contact us:
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Email: Forfoor2026@outlook.com
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Phone: +1 614-738-5697
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Address: 1210 James Martin Circle, Columbus, OH, 43212, United States
